“If I'm walking by and somebody makes eye contact, actually looks up from the machine, we say, ‘Hi.’” Gabrila said. The state’s regulatory body, the Massachusetts Gaming Commission, funds the program’s $3 million annual budget as part of its mandate to help problem gamblers.Įvery day, one or two GameSense advisors, as they’re called, are meant to cruise the casino floor and look out for people in trouble.

Gabrila, 47, works for a program called GameSense, run by the nonprofit Massachusetts Council on Gaming and Health. NEPM Amy Gabrila works as an advisor for the state-funded GameSense program at MGM Springfield.